Contact us
Questions about your account, billing, or the app? We read every message.
Email: hello@neuromedai.org
Email support Contact formInclude your app version (Settings in the app) and a short description of the issue. We typically reply within a few business days.
Privacy & legal
Common questions
- Sign-in problems. Use the same email and password as on the web, or the sign-in option shown on the login screen. If you forgot your password, use the password reset flow on our website from a browser.
- Medical information. NeuroMed Aira provides educational information only. It does not diagnose or treat. Always follow advice from your licensed health care provider.
- Data & account. Privacy practices are described in our privacy policy. Account-related requests (export, deletion) may be available in the app or web account settings where applicable.
Medical disclaimer
NeuroMed Aira is not a substitute for professional medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of something you read in the app. If you think you may have a medical emergency, call your doctor or emergency services immediately.